Support

Open DeskSquat. If it isn't activated yet you'll see the key field right away; otherwise go to Settings (gear icon) → License. Paste the whole DS1.… string from your email and press Activate.

The key is one long unbroken string — make sure your email app didn't cut it in half when copying. Select everything from DS1. to the very end. Still stuck? Use the form above to get a freshly issued key.

Yes — one click. On the old machine go to Settings → License → Deactivate, then activate on the new one with the same key. (Skipped the deactivate step? Just activate on the new machine and confirm the move.) Device changes are limited to one per 90 days to prevent key sharing — write us if you legitimately need more.

DeskSquat works with your normal desk framing — it needs your shoulders in view. If detection is flaky: raise your laptop lid so the camera sees you straight on, avoid strong backlight (a bright window directly behind you), and check the camera preview to confirm you're in frame.

Automatically. DeskSquat checks for updates in the background and installs them on quit — all future updates are included with your license, free.

Yes — frames are analyzed in memory on your computer and immediately discarded. Nothing is ever recorded, and your camera feed is never sent — the only network requests it makes are checking for updates and validating your license. Verify it yourself with Little Snitch or lsof. Details in the privacy policy.

30-day money-back guarantee, no questions asked — see the refund policy. Reply to your receipt email or write to us and we'll process it within 2 business days.